Greater Manchester
Airbnb changeover cleaning
Check-out to check-in, handled — with photos to prove it.
A guest checks out at ten. The next arrives at four. In between, the property has to be reset completely — beds stripped and remade, bathrooms turned around, kitchen restocked, everything back where the listing photos say it should be.
That window does not move, and it does not forgive. We build our week around changeovers, so yours is a scheduled job with a named team and a written checklist, not a favour we fit in.
You get photographs of every room when we finish. If a guest messages you about something, you can check before you reply.
A changeover is not a deep clean done in a hurry. It is a reset to a known state, judged on the details that take two seconds to miss — a hair in the shower tray, a bin that was not rebagged, the last of the loo roll. That is what a guest photographs, which is why we work from the same written 12-point checklist every visit rather than from memory. Four of the twelve are evidenced with a photograph, so the claim that a room was done is something you can look at rather than something you are told.
Then there is the work that does not need doing on every changeover and cannot be left forever. Beds moved and the extractor hood filter taken out and cleaned, twice a month. Kettle and the inside of the toilet descaled, skirting boards scrubbed, ceiling lights cleaned and the appliances pulled out, once a month. That list is written down with a frequency against every job on it, and it is part of the changeover rather than a separate charge.
What it costs
From £59, all in
What a changeover costs, and what moves it
Who it's for
Hosts, co-hosts, serviced accommodation operators and property managers.
What you're worried about
A guest arriving to a property that isn't ready. One bad review undoing months of good ones.
Who it's for
Who books this
- Hosts with one flat in Ancoats or at the Quays who cannot be there at eleven on a Friday with clean sheets.
- Co-hosts and management companies who carry the review even though someone else owns the property.
- Serviced accommodation operators running several units through the same six-hour window on the same day.
- Owners whose cleaner is one person, which works until they are ill, on holiday, or gone.
- Anyone who has driven across Manchester to check a changeover they had already paid for.
What it costs
What a changeover costs, and what moves it
From £59, all in
Priced on the property — the beds and bathrooms you tell us about — not on an hourly guess. We strip, launder and remake the linen that is at the property, and restock the consumables you provide. Count the rooms for your starting figure, and we confirm the price with you before the job goes in the diary. Managing several properties? Call us — portfolios are priced together, and volume earns a better rate.
The figure is built from the property rather than from the clock. Every bed carries a rate by size, and every bathroom carries a rate by type — a full bathroom, a shower room, an en-suite and a cloakroom are four different jobs and are priced as four. Add them up and that is where your figure comes from, and one of us confirms it with you before the job goes in the diary. Small properties land on the starting figure, from £59, all in: a studio, or a one-bed with one bathroom, comes to it whichever rooms you count. Past that, the rooms you actually have decide the figure.
It is priced per room and not per hour on purpose. An hourly rate pays a slow cleaner more than a fast one, and it gives you nothing to compare: two hourly quotes are only the same price if you also know how many hours each cleaner will take, and you learn that on the invoice. A price on the property is one you can hold two companies to. It also puts the risk in the right place — if a job takes us longer than we thought, that is ours to absorb rather than yours to pay for.
Inside the figure: the linen at the property stripped, laundered and remade; fresh towels and bath mats set out; your consumables checked and restocked; the 12-point checklist; cleaning products and equipment; photographs of every room the same day; and a return visit the same day if we miss something. The periodic jobs are in there too. There is no line on the rate card for the extractor filter or for moving the beds, because that is not extra work, it is the work.
What sits outside the figure is goods rather than service. We launder and change the linen that is at the property; holding a stock of linen for you so a fresh set is always ready is something we sell separately, as is buying your consumables in and making up a welcome pack of tea, coffee and biscuits. An oven deep clean, carpets, upholstery and interior windows are the same — legitimate extras on a changeover, priced on the phone against the real property. Ask when you book rather than assuming it either way.
What moves the price: more beds or bathrooms than were entered; heavy soiling, hoarding, mould or pet damage; builders' dust, or a property straight out of works; no way in at the agreed time, or no working power or water; and short-notice, evening and weekend slots, which we price case by case rather than bolting on a surcharge you find at the end. If any of that turns up you get the revised figure before we start, and you decide what to do with it.
Several properties are priced across the lot rather than one at a time, and the published minimum is a default for a single property rather than a floor we never go under. Twenty units or two hundred, that one is worth a phone call — it is the case where counting rooms on a calculator is the wrong tool.
Five questions make any two cleaning quotes comparable, whoever you end up using. Is it priced on the property or by the hour, and what happens if the job overruns? Does the price include linen, and does that mean laundering mine or supplying yours? Who pays for the consumables and the cleaning products? Do I get photographs, and when? And if something is missed, who comes back, how quickly, and at whose cost? A company that answers those plainly on the phone answers them plainly on the day something goes wrong, which is when it counts.
What's included
The 12-point checklist, in full
Published because a standard that only exists in someone's head is not a standard. The same list every visit, whoever is on the job.
Bedrooms
- Beds stripped, fresh linen fitted, corners squared
- Surfaces, mirrors and skirtings
- Under beds and behind doors checked for left belongings
- Wardrobes and drawers emptied and wiped
Bathrooms
- Shower, bath, basin and WC descaled and disinfected
- Glass and mirrors polished, no streaks
- Fresh towels folded and set out
- Consumables restocked
Kitchen
- Hob, splashback and worktops
- Fridge emptied, wiped and left closed
- Dishwasher emptied, crockery counted back in
- Bins emptied and rebagged, recycling put out where collection allows
Living areas and finish
- Floors vacuumed and hard floors mopped
- Cushions, throws and furniture reset to the listing photos
- Left belongings bagged, labelled and reported to you
- Faults and damage photographed and flagged before you hear it from a guest
Not every visit — the rota
- Beds moved and cleaned underneath, twice a month
- Extractor hood filter taken out and cleaned, twice a month
- Kettle and the inside of the toilet descaled, once a month
- Skirting boards dusted every visit, scrubbed once a month
- Ceiling lights, and under the appliances, once a month
- Inside windows twice a month, sooner if they need it
The bits that get noticed
- Plug holes and shower drains cleared of hair
- Under the sofa cushions, not only round them — and a sofa bed that has been slept in stripped and remade, inside the same price
- Tops of wardrobes — where an inspection starts
- A strip across the toilet seat, so a guest can see it was done
- Outside bins checked, and reported if they are overflowing
How it works
Five steps, no surprises
01
Tell us the property
Beds, bathrooms, access and any standing instructions. We keep a record, so you only explain it once.
02
Book the window
One-off or recurring. We hold the slot against your check-out time, not a vague morning.
03
We clean to the checklist
The same checklist every visit, so the result does not depend on who is holding the mop.
04
You get the photos
Room by room, the same day. Anything wrong is flagged with a photograph rather than a phone call you have to chase.
05
If something is missed
Tell us and we come back and put it right the same day. The photographs mean we are both looking at the same room rather than describing it to each other.
Questions
Straight answers
Including the ones that are not in our interest to answer honestly. If you would rather ask a person, call 07478 761593.
Do you supply linen?
Yes — we strip, launder and remake the linen that is at the property, and restock the consumables you provide, both inside the price. If you would rather we held a stock of linen for you, or bought the consumables in, we do that as a paid extra and price it against your property.
Can you work to a same-day turnaround?
Yes — that is the job. Tell us your check-out and check-in times and we will hold a window that fits between them.
What happens if a guest has left the place in a state?
We photograph it, tell you before we start, and agree what to do. You will not get a surprise on the invoice.
Do you do laundry?
We change linen as part of the clean. Off-site laundry can be arranged for recurring work — ask us and we will price it properly rather than guess.
What if something is missed?
We come back and put it right the same day. The photos mean we can both see what happened rather than argue about it.
Do you cover Manchester city centre?
Yes. Ancoats, the Northern Quarter, Deansgate, Castlefield, First Street and Salford Quays are all inside our regular patch.
Why price per room rather than by the hour?
Because an hourly price pays a slow cleaner more than a fast one, and it leaves you unable to compare two quotes — they only mean the same thing if you also know how many hours each cleaner will take, and you find that out afterwards. Pricing on the beds and bathrooms means you have the figure before you book rather than after the job. If the job takes us longer than we expected, that is ours to absorb.
What does a small flat cost?
Small properties land on a single starting figure: a studio, or a one-bed with one bathroom, comes to it whichever rooms you count, and it is the price rather than a penalty. A second bathroom is a second bathroom, and the calculator shows you what it adds. For contract, multi-property and portfolio work that figure is a default rather than a floor — we price across the whole lot and it can come in under.
Do you charge more for weekends or short notice?
Not automatically. Short-notice, evening and weekend slots are priced case by case, and you hear the figure before you book rather than after the job. A price that grows as you answer questions is the thing people distrust about booking cleaning online, so we would rather have that conversation up front.
What happens if the guest checks out late?
Tell us the moment you know. The changeover window is ten to four, so an hour lost at the start of it has to come from somewhere. Where the day allows we move your slot; where it does not, you hear that from us straight away rather than working it out at four o'clock.
We use Turno. Can you work off our calendar?
Yes. We already take changeovers through Turno, so if that is what you run there is nothing for you to change. If your dates come out of a different channel manager, a PMS or a spreadsheet, tell us how you want them to reach us and we will work to it.
What about the jobs that do not need doing every changeover?
There is a written rota for them: beds moved and the extractor filter cleaned twice a month, then the kettle and toilet descaled, skirtings scrubbed, ceiling lights and under the appliances once a month. None of it is a separate charge — it is inside the changeover price, and there is no line on the rate card for it.
Can you take on several properties?
Yes, and it is where this works best — the same team and the same checklist across all of them, rather than a different cleaner in each flat and a different standard with them. Portfolios are priced across the whole lot rather than property by property. Send us the addresses and the changeover pattern and we will come back with a price for the lot.
Also from Crawfords
One relationship for the whole property
- End of tenancyInventory-ready, or we come back and put it right.
- Office & commercialThe same standard in month twelve as in week one.
- Carpet & upholsteryDeep-cleaned, dried, and back in use the same day.
Maintenance too, through Greater Manchester Property Maintenance Ltd — so one call covers the property rather than one trade.
Ready when you are
Count the rooms and you will see what a property like yours starts at. No form first.