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Crawfords Helping Hand Cleaning ServiceCrawfordsHelping Hand Cleaning Service07478 761593

About us

We turn up, and it's done to standard

Three situations describe most of our work. A guest checks out at ten and the next arrives at four. A tenancy ends and a deposit hangs on the state of the oven. An office needs to look after itself so the people in it can get on with their jobs.

All three share a brief: a fixed window, a defined standard, and someone who can't afford it to slip. That's the business. We treat the handover, not the hoovering, as the job.

We work from Radcliffe, which puts most of Greater Manchester inside half an hour, and we cover 98 postcode districts across Greater Manchester, Warrington and St Helens. Crawfords works in partnership with Greater Manchester Property Maintenance Ltd, part of the Easy Invest family — so a landlord can get cleaning and maintenance from one relationship rather than two.

What we hold ourselves to

Four things, and we'd rather be judged on them

We turn up

If we've said a time, that time is a commitment, not an estimate. If something changes, you hear it from us first — not when we fail to arrive.

We work to a checklist

Every job type has a 12-point checklist, and the same checklist produces the same result whoever is holding the mop.

We tell you straight

If a property needs more time than quoted, or something is damaged, you know before you find out yourself. No surprises on the invoice.

We give a hand

It's in the name. Linen forgotten, a bulb gone, a bin missed by the council — the small things get sorted rather than logged as not our job.

The checklist

All twelve points, published

A standard that only exists in someone's head is not a standard. This is the list our cleaners work to on a changeover, in full — so you can hold us to it.

Four of the twelve are photographed. You get the report the same day.

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  1. 1Are the outside bins overflowing? If they are, has it been reported?
  2. 2All beds made to standard — bedding and towels clean, no marks or hairsphoto
  3. 3All bedrooms dusted, including the tops of wardrobes
  4. 4Drawers and bedside tables cleaned, nothing left that shouldn't be there
  5. 5Under the beds, where they can be moved — nothing missed, nothing left behind by guests, no rubbish
  6. 6Inside all kitchen appliances, checked cleanphoto
  7. 7All mirrors cleaned and not streaky
  8. 8Bath and sink plug holes and shower drainage cleaned, hair removed
  9. 9Sofas and sofa beds hoovered, including under the cushions
  10. 10Inside the toilet cleaned and a strip on the toilet seatphoto
  11. 11All consumables stocked up
  12. 12No damage. If there is, check it has been reportedphoto

Beyond the changeover

The jobs that don't need doing every visit

Some things would be wasteful every time and negligent never. We run them on a rota per property, so nobody has to remember when the extractor filter was last done.

  • Move the beds and clean underneath

    Twice a month

  • Shelves inside the kitchen cupboards

    Monthly · or sooner if needed

  • Descale the kettle and the inside of the toilet

    Monthly

  • All inside windows

    Twice a month · or sooner if needed

  • Scrub the skirting boards (dusted every visit)

    Monthly

  • Clean the ceiling lights

    Monthly

  • Take out and clean the extractor hood filter

    Twice a month

  • Pull out the appliances and clean underneath

    Monthly